Effective Date: January 2025
1. Introduction Welcome to Tek Elevation (“Company”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, tekelevation.com (“Website”), or use our IT managed services (“Services”).
2. Data Collection We collect the following types of personal data when you interact with our Website and Services:
- Personal Identification Information: Name, email address, phone number, mailing address.
- Business Information: Company name, business address, job title.
- Payment Information: Billing details, including payment card details (processed securely by third-party payment processors).
- Technical Data: IP address, browser type, operating system, and browsing behavior.
- Communication Data: Correspondence via email or contact forms.
3. How We Use Your Data We use the collected data to:
- Provide, manage, and improve our Services.
- Process transactions and send invoices.
- Respond to inquiries and provide customer support.
- Send marketing communications (with opt-out options).
- Ensure security and prevent fraud.
- Comply with legal obligations.
4. Data Storage & Security We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. Data is stored securely on encrypted servers, and access is restricted to authorized personnel only.
5. Data Sharing & Disclosure We do not sell or rent personal data. However, we may share it with:
- Service Providers: Third-party vendors assisting with payments, hosting, and marketing.
- Legal Authorities: If required by law, regulation, or legal process.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
6. Cookies & Tracking Technologies We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and provide targeted advertisements. Users can manage cookie preferences via browser settings.
7. Users’ Rights Under GDPR If you are a resident of the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (subject to legal limitations).
- Right to Restrict Processing: Request limitations on how we process your data.
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Object: Object to certain data processing activities, including marketing.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
8. Exercising Your Rights To exercise any of your GDPR rights, contact us at support@tekelevation.com with the subject line “Data Rights Request.” We will respond within one month in accordance with GDPR requirements.
9. Data Retention We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.
10. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for their privacy policies and encourage users to review their policies separately.
11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Information For any questions regarding this Privacy Policy, please contact us at: Tek Elevation
230 E Ohio Street, Suite 410, Chicago, IL 60611
Email: support@tekelevation.com
By using our Website and Services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.